Learn how Ark IT Global collects, uses, protects, stores, discloses, and manages personal information submitted through our website, enquiry forms, careers applications, whistleblower channel, marketing activities, and business services.
Ark IT Global Sdn Bhd respects your privacy and is committed to protecting personal information in accordance with
applicable laws and regulations, including Malaysia's Personal Data Protection Act 2010 where applicable.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you interact
with our website, products, services, forms, support channels, recruitment activities, compliance channels, and business operations.
For the purposes of this Privacy Policy, the data user / data controller responsible for the collection, processing, use, storage, and protection of personal information described in this policy is:
Ark IT Global Sdn Bhd
Registration No.: 202301029583 (1523506-U)
SS16-02, Stellar Suites, Jalan Puteri 4/7,
Bandar Puteri, 47100 Puchong, Selangor, Malaysia
Email: legal@ark-itglobal.com
Phone: 03-5022 5925
By submitting personal information to Ark IT Global through our website, enquiry forms, email communications, career applications, whistleblower channel, event registrations, marketing campaigns, support channels, or business dealings, you consent to the collection, processing, use, disclosure, storage, and retention of your personal information as described in this Privacy Policy.
If you provide personal information on behalf of another individual, you confirm that you have obtained the necessary consent or authority to provide such information to Ark IT Global.
We may collect information necessary to respond to enquiries, provide services, process applications, improve website performance, fulfil business obligations, and manage communications.
Ark IT Global may collect and process personal information for the following purposes:
Our website may use cookies and analytics tools to improve website functionality, measure campaign performance, and better understand visitor behaviour.
These cookies support basic website functionality and help provide a smoother browsing experience.
These cookies help us understand visitor behaviour, website traffic, and page performance so we can improve the website.
These may be used to measure advertising effectiveness, campaign performance, lead generation activity, and remarketing performance.
Our website may use tools such as Google Analytics, Google Tag Manager, Google Search Console, advertising platforms, and form processing platforms such as Formspree.
Ark IT Global does not sell personal information.
Personal information may be disclosed or shared only where necessary with:
Ark IT Global will take reasonable steps to ensure personal information is disclosed only for legitimate business, operational, contractual, legal, or compliance purposes.
Ark IT Global retains personal information only for as long as necessary to fulfil business, legal, regulatory, contractual, audit, tax, accounting, compliance, operational, or legitimate administrative requirements.
When personal information is no longer required, reasonable steps will be taken to securely delete, destroy, archive, or anonymise such information, subject to applicable legal and business retention requirements.
Certain technology platforms used by Ark IT Global, including analytics tools, form processing platforms, cloud hosting platforms, customer communication platforms, and advertising platforms, may process or store information outside Malaysia.
Where such transfers occur, Ark IT Global will take reasonable steps to ensure that appropriate safeguards are in place to protect personal information in accordance with applicable legal and business requirements.
Ark IT Global implements reasonable administrative, technical, and organisational measures to protect information from unauthorised access, disclosure, misuse, alteration, or loss.
However, no online transmission or storage system can be guaranteed to be completely secure.
Information submitted through careers applications may be used to evaluate employment suitability, contact applicants, verify qualifications, conduct interviews, and support recruitment activities.
Unsuccessful applications may be retained for future recruitment opportunities where appropriate.
Information submitted through the Whistleblower Channel will be handled with appropriate confidentiality and shared only with authorised personnel responsible for reviewing and addressing the matter.
Ark IT Global will make reasonable efforts to protect the identity of whistleblowers acting in good faith.
Our website may contain links to third-party websites. Ark IT Global is not responsible for the privacy practices, content, products, or services of external websites.
Users should review the privacy policies of any third-party websites they visit.
Ark IT Global may occasionally send information regarding products, services, events, promotions, educational content, business updates, cybersecurity alerts, solution guides, or technology-related resources.
Recipients may opt out of marketing communications at any time by contacting: legal@ark-itglobal.com.
Subject to applicable laws and verification requirements, individuals may request:
Requests may be submitted to legal@ark-itglobal.com. Ark IT Global may request reasonable information to verify the identity of the requestor before processing any request.
Ark IT Global reserves the right to update this Privacy Policy from time to time to reflect changes in business practices, website functionality, technology platforms, legal requirements, regulatory expectations, or internal governance practices.
Any updates will be published on this page. Continued use of the website after changes are published constitutes acceptance of the updated Privacy Policy.
For questions regarding this Privacy Policy, personal data matters, access requests, correction requests, consent withdrawal, privacy concerns, or legal-related matters, please contact Ark IT Global Sdn Bhd.
Email: legal@ark-itglobal.com
Phone: 03-5022 5925
Address: SS16-02, Stellar Suites, Jalan Puteri 4/7, Bandar Puteri, 47100 Puchong, Selangor, Malaysia